Privacy and Security Statement
We are committed to protecting your privacy. It is also our mission to constantly improve our services to you and to keep up with rapidly changing technologies. In order to maximize our services to you, we use information collected about you while still protecting your privacy. These policies are subject to change. If there are any modifications to these policies, we will post them on this page and notify you as described at the end of this policy.
I. Security Measures Concerning Your Personal Information
While transmission of information over the Internet cannot be guaranteed 100% secure, we make every effort to provide protection for the information that we collect about you. We, on our fully functional site, will use Secure Socket Layer (SSL) technology in the transmission of logon identification and passwords. SSL technology provides advanced encryption tools that convert the information you input into code before it is sent to us. The encryption helps protect you and the information in your account.
In addition to SSL technology:
• Your personal information is password-protected.
• Advanced firewall technologies protect our database from outsiders.
• Your password and password reminder answers are kept encrypted at all times, so they cannot be decoded even if someone gains access to our database.
However, to avoid unauthorized use of your account by others, you must take steps to control your password. Further, this site contains various links to other Web sites. This website is not responsible for the privacy practices of those sites. You should not assume that other sites take similar steps in securing your information and should evaluate their privacy standards before using their systems.
II. Collection of Information
When you complete the free case evaluation form on this web site, we ask that you provide your name, e-mail address, phone number, city, state, zip code and other general information pertaining to your situation so that attorneys can evaluate your information and decide whether to respond. When using our site, we automatically track certain information including your IP address, what browser you are using, and the URL you just came from. We also collect information about your use of our site in order to optimize our site usability.
We use cookie technology to assist users in navigating through our site more efficiently. Third party affiliates may also set cookies on the site for the purpose of tracking leads. A cookie is a small text file that resides on your hard drive. At various points on our site, our system will request the cookie from your browser so that we can retrieve the stored information. The cookie may be linked to a unique number that our system can read to determine your user ID and preferences. This prevents you from repeatedly making the same selections. Knowing how you use the site enables us to better tailor content and services to your needs. The cookie does not contain information that others could use to personally identify you, and other Web sites cannot access the information we store on your computer. Most cookies are “session cookies,” meaning that they are automatically deleted at the end of a session. You must set your browser to accept cookies to be able to use our site at this time.
III. Use of Collected Information
The primary reason we collect this information is to improve our service and to match the attorneys and legal professional service providers with individuals and businesses that need them. We use your information to improve our marketing, advertising and promotional efforts, statistically analyze site usage, and improve our site’s content, offering, and layout. Your IP address may be used to help diagnose problems with our server, to administer our Web site, and for security needs. This website may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to third-party vendors, but these statistics will include no personal identifying information. We may use the information we collect to notify you about the status of your account, important functionality changes to our web site, new products and services as well as special offers we think you’ll find valuable. We may also contact you to verify your information or ask you about your experiences with our system. Except for communications that relate directly to the service being provided, you may “opt out” of receiving communications from us by replying to unsubscribe in the subject line in the e-mail.
When it is necessary to contact you, we use your e-mail address and, in some situations your mailing address, phone or fax number. Note: we will not ask you for your password if we contact you.
All of the information we obtain about you is stored securely on our servers and we use it only for the following purposes:
To identify the lawyers or law firms in your geographical area and to connect you with them, as described in our Terms and Conditions,
To allow member attorneys to evaluate your case and provide legal services to you
To assist the member attorneys in identifying ways to improve how they serve you.
To provide ongoing communications to you in furtherance of these legal services and to share information and offers that we think may interest you
To perform research on access to and consumption of legal services, and
To evaluate your experience on our site and make improvements to it.
Except as set forth below, we will not share your personal information with any outside parties without your permission. Any third party to whom we provide your information must agree to keep your information confidential and not to share it with any other third party without your permission. These are the outside parties with whom we share your information:
Participating Lawyers and Law Firms: To provide the service offered through this Web site, we will forward your information to the lawyers or law firms identified when you complete the free case evaluation form in order for them to contact you, to evaluate your needs, and to determine whether to represent you. When you submit your request, you consent to release of your information to those lawyers or law firms. As part of this process, the lawyers and law firms agree to keep your information confidential and agree not to share it with any third party without your express permission.
Legal and Government Authorities: We will disclose your information to proper authorities when we have a good-faith belief that such action is necessary to comply with applicable laws, valid legal process, a court order, a current judicial proceeding, or to protect our rights or property.
Other Parties: We may also provide aggregate statistical information that does not personally identify you (such as the city or state you live in) to describe our services to prospective partners, advertisers, and other third parties, and for other lawful purposes. We will not, however, disclose any personally identifiable information about you to these parties.
Legal Related Disclosure
We may release account information when we believe, in good faith, that such release is reasonably necessary to:
Comply with the law
Enforce or apply the terms of any of our user agreements, or
Protect the rights, property or safety of this website, our users, or others.
IV. Consent and Changes to This Policy